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The Organizational Behavior course contains 118 self-grading microlearning lessons that work instantly inside your Learning Management System (LMS).

The field of management and organizational behavior exists today in a constant state of evolution and change. Casual readers of publications like the New York Times, The Economist and the Wall Street Journal will learn about the dynamic nature of organizations in today’s ever-changing business environment. Organizational Behavior is designed to meet the scope and sequence requirements of the introductory course on Organizational Behavior. This is a traditional approach to organizational behavior and the course was designed to address two main themes. What are the variables that affect how, when, where, and why managers perform their jobs? What theories and techniques are used by successful managers at a variety of organizational levels to achieve and exceed objectives effectively and efficiently throughout their careers?

Management is a broad business discipline, and the Organizational Behavior course covers many areas such as individual and group behavior at work, as well as organizational processes such as communication in the workplace and managing conflict and negotiation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters. Finally, we all made an effort to present a balanced approach to gender and diversity throughout the text in the examples used, the photographs selected, and the use of both male and female in alternating chapters when referring to generic managers or employees.

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  • The Nature of Work
  • The Changing Workplace
  • The Nature of Management
  • A Model of Organizational Behavior and Management
  • Final Assessment
  • Individual and Cultural Factors in Employee Performance
  • Employee Abilities and Skills
  • Personality: An Introduction
  • Personality and Work Behavior
  • Personality and Organization: A Basic Conflict?
  • Personal Values and Ethics
  • Cultural Differences
  • Final Assessment
  • The Perceptual Process
  • Barriers to Accurate Social Perception
  • Attributions: Interpreting the Causes of Behavior
  • Attitudes and Behavior
  • Work-Related Attitudes
  • Final Assessment
  • Basic Models of Learning
  • Reinforcement and Behavioral Change
  • Behavior Modification in Organizations
  • Behavioral Self-Management
  • Final Assessment
  • An Introduction to Workplace Diversity
  • Diversity and the Workforce
  • Diversity and Its Impact on Companies
  • Challenges of Diversity
  • Key Diversity Theories
  • Benefits and Challenges of Workplace Diversity
  • Recommendations for Managing Diversity
  • Final Assessment
  • Overview of Managerial Decision-Making
  • How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems
  • Programmed and Nonprogrammed Decisions
  • Barriers to Effective Decision-Making
  • Improving the Quality of Decision-Making
  • Group Decision-Making
  • Final Assessment
  • Motivation: Direction and Intensity
  • Content Theories of Motivation
  • Process Theories of Motivation
  • Recent Research on Motivation Theories
  • Final Assessment
  • Performance Appraisal Systems
  • Techniques of Performance Appraisal
  • Feedback
  • Reward Systems in Organizations
  • Individual and Group Incentive Plans
  • Final Assessment
  • Work Groups: Basic Considerations
  • Work Group Structure
  • Managing Effective Work Groups
  • Intergroup Behavior and Performance
  • Final Assessment
  • Teamwork in the Workplace
  • Team Development Over Time
  • Things to Consider When Managing Teams
  • Opportunities and Challenges to Team Building
  • Team Diversity
  • Multicultural Teams
  • Final Assessment
  • The Process of Managerial Communication
  • Types of Communications in Organizations
  • Factors Affecting Communications and the Roles of Managers
  • Managerial Communication and Corporate Reputation
  • The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing
  • Final Assessment
  • The Nature of Leadership
  • The Leadership Process
  • Leader Emergence
  • The Trait Approach to Leadership
  • Behavioral Approaches to Leadership
  • Situational (Contingency) Approaches to Leadership
  • Substitutes for and Neutralizers of Leadership
  • Transformational, Visionary, and Charismatic Leadership
  • Leadership Needs in the 21st Century
  • Final Assessment
  • Power in Interpersonal Relations
  • Uses of Power
  • Political Behavior in Organizations
  • Limiting the Influence of Political Behavior
  • Final Assessment
  • Conflict in Organizations: Basic Considerations
  • Causes of Conflict in Organizations
  • Resolving Conflict in Organizations
  • Negotiation Behavior
  • Final Assessment
  • The Organization’s External Environment
  • External Environments and Industries
  • Organizational Designs and Structures
  • The Internal Organization and External Environments
  • Corporate Cultures
  • Organizing for Change in the 21st Century
  • Final Assessment
  • Organizational Structures and Design
  • Organizational Change
  • Managing Change
  • Final Assessment
  • An Introduction to Human Resource Management
  • Human Resource Management and Compliance
  • Performance Management
  • Influencing Employee Performance and Motivation
  • Building an Organization for the Future
  • Talent Development and Succession Planning
  • Final Assessment
  • Problems of Work Adjustment
  • Organizational Influences on Stress
  • Buffering Effects of Work-related Stress
  • Coping with Work related Stress
  • Final Assessment
  • Overview of Entrepreneurship
  • Characteristics of Successful Entrepreneurs
  • Business Model Canvas
  • New Venture Financing
  • Final Assessment

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